1. Orders

Orders can be made only online, by using the shopping basket with a MasterCard, Visa, CB, Visa, Visa Electron or Pyapal.

If you need any advice before purchasing then e-mail me by clicking here, and I will do my best to help you.

Please remember to give your full name and address to ensure there is no delay in dispatching the goods.

This must be the same as the cardholder for security reasons.

2. Prices

Items are priced accordingly, special offers will be clearly detailed on our product pages

3. Delivery and shipment time

All our flies are held in stock, and tied in France, by Stanislas FREYHEIT.

If they do become out of stock the item will not add to your basket.

All the items sold on this website are shipped from France.

Shipment times (from payment to receipt) are different for Europe, America and rest of the world :

  • Europe : 3 to 6 labour days after payment
  • America : 6 to 10 labour  days after payment
  • Rest of the world : 12 to 14 labour days after payment

Products are dispatched between one and two days after the order payment is received. All orders are sent with tracking. You will have the tracking link sent on your email after placinf the order.

If any particular item is temporarily out of stock we will place it on back order and send it on to you as soon as it is received.

4. Shipping costs and minimum order

Worldwide shipping costs are 6 € ( Refer to the official exchange rate of the day for your currency )

Minimum order amount is  20 € ( Refer to the official exchange rate of the day for your currency )

Shipping is free worlwide on all orders over or equal to 90 € ( Refer to the official exchange rate of the day for your currency )

5. Local taxes

The customer is responsible for payment of any local taxes or duties in his country. All our invoices are exclusive of VAT as per article N°293 B of CGI France.

6. Returns Policy

If you are not satisfied with the quality of the products sold on this website, contact me by clicking here, I will answer you as soon as possible.

7. Indestructible warranty

For reasons of protection of the environment The indestructible guarantee is only valid on models not included in limited series produced flies. The only products covered by the indestructible guarantee are therefore: C1, C2, C3, C4, C5, C6, C7, C8, C9. Also PT1, PT2, PT3, PT4, PT5, PT6. And also T1, T2, T3. And the indicator flies K1, K2, and K3.

ARTICLE 16: PRIVACY POLICY

Ceramic Flies is committed to the confidentiality of your data and the protection of your privacy. We are committed to respecting and protecting your personal data by applying the General Data Protection Regulation called GDPR. In order to comply with this new regulation, from May 25, 2018, we will no longer be able to send you emails considered to be untimely

All articles published on June 15, 2013

Updated on May 22, 2018 by Stanislas FREYHEIT